PLAYBOOK TEMPLATES

Master Services Agreement (MSA)

An MSA sets the overarching terms governing ongoing services between parties, providing a foundation for future statements of work or projects. This playbook breaks down best practices for managing risk, defining scope, and balancing flexibility with legal protection.
General Commercial Contracts
Issue & Concept List
Scope of Deliverables
Payment Terms
Term and Termination
Liability and Indemnification
Warranties and Representations
Intellectual Property and Confidentiality
Data Protection and Privacy
Dispute Resolution and Governing Law
Compliance and Audit Rights
Change Control and Amendments
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What you get in this playbook

1

Scope of Deliverables

Defines the specific goods or services each party must provide under the contract.
2

Payment Terms

Covers the pricing, invoicing schedule, payment methods, and penalties for late payments.
3

Term and Termination

Specifies the contract duration, renewal conditions, and early exit rights for both parties.
4

Liability and Indemnification

Allocates risk for losses, damages, and third-party claims between the parties.
5

Warranties and Representations

Sets out assurances about the quality, legality, and performance of goods or services.
6

Intellectual Property and Confidentiality

Addresses ownership of IP, rights to use background and foreground materials, and confidentiality obligations.
7

Data Protection and Privacy

Covers obligations related to handling personal data in compliance with applicable privacy laws.
8

Dispute Resolution and Governing Law

Determines how disputes will be handled and which jurisdiction’s laws will apply.
9

Compliance and Audit Rights

Ensures parties comply with laws, regulations, and industry standards, and allows verification through audits.
10

Change Control and Amendments

Defines procedures for modifying the contract scope, pricing, or other terms post-execution.
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