PLAYBOOK TEMPLATES

Outsourcing Agreement

An Outsourcing Agreement governs the delegation of business functions to an external provider, defining scope, service levels, and performance standards. This playbook highlights key risk mitigation strategies for data protection, continuity, and liability allocation.
General Commercial Contracts
Issue & Concept List
Scope of Services
Payment Terms
Warranties and Representations
Limitation of Liability
Indemnification
Termination Rights
Confidentiality & IP
Dispute Resolution
Data Protection & Compliance
Force Majeure Events
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What you get in this playbook

1

Scope of Services

Defines the specific goods or services to be provided under the contract.
2

Payment Terms

Specifies pricing structure, payment schedule, and invoicing procedures.
3

Warranties and Representations

Outlines the factual assertions and guarantees each party makes about its ability to perform under the contract.
4

Limitation of Liability

Defines the maximum amount or types of damages recoverable in the event of a breach.
5

Indemnification

Allocates responsibility for losses arising from specified third-party claims or breaches.
6

Termination Rights

Specifies conditions under which the contract can be ended by either party.
7

Confidentiality & IP

Addresses protection of confidential information and ownership or licensing of intellectual property created or exchanged under the contract.
8

Dispute Resolution

Determines the legal framework, venue, and procedures for resolving contract disputes.
9

Data Protection & Compliance

Ensures adherence to applicable data privacy laws and regulatory requirements throughout contract performance.
10

Force Majeure Events

Addresses relief from obligations due to unforeseen events outside the parties’ control.
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