PLAYBOOK TEMPLATES
Software as a Service (SaaS) Agreement
A SaaS Agreement governs access to cloud-hosted software services, typically under a subscription model. This playbook covers service uptime, data ownership, termination, and liability limitations for cloud-based offerings.
Technology Transactions
Issue & Concept List
Scope of Work
Intellectual Property
Data Security & Privacy
Confidentiality
Indemnification & Liability
Warranties & Representations
Service Levels
Term and Termination
Pricing and Payment
Dispute Resolution
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What you get in this playbook
1
Scope of Work
Defines the precise services, deliverables, and responsibilities of each party under the contract.
2
Intellectual Property
Addresses ownership, licensing, and use rights for pre-existing and newly created intellectual property.
3
Data Security & Privacy
Sets requirements for protection, processing, and transfer of personal and sensitive data under applicable laws.
4
Confidentiality
Establishes obligations to safeguard proprietary and sensitive information shared during the contract term.
5
Indemnification & Liability
Defines each party’s indemnification obligations and liability caps for claims arising under the contract.
6
Warranties & Representations
Specifies promises regarding performance, compliance with laws, and product quality.
7
Service Levels
Outlines performance metrics, uptime guarantees, and remedies for failing to meet service standards.
8
Term and Termination
Addresses contract duration, renewal procedures, and termination rights for cause and convenience.
9
Pricing and Payment
Covers fee structures, payment schedules, invoicing procedures, and change order impacts on pricing.
10
Dispute Resolution
Specifies processes for resolving conflicts, including governing law, jurisdiction, and alternative dispute methods.
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