case study

How Flex reduced contract review from 8 days to 5 minutes

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location
APAC
INDUSTRY
Industrial & Technology
EMPLOYEES
+140,000
How Flex reduced  contract review from 8 days to 5 minutes

Overview

As one of the world’s largest electronics manufacturers, Flex oversees an expansive global supply chain powered by thousands of supplier relationships. Keeping procurement moving at scale requires more than just logistics—it demands precision, speed, and airtight contracts. But for Flex’s Global Procurement and Supply Chain (GPSC) Legal team, contract reviews had become a bottleneck. Each agreement took an average of eight days to review and redline, introducing delays that threatened to slow business momentum and disrupt supplier collaboration.

Flex’s legal and procurement leaders recognized that maintaining velocity without sacrificing risk control required a new approach. By partnering with DocJuris, the team reimagined its contract review process from the ground up—embedding AI-driven screening directly into their workflow. The impact was immediate: what once took more than a week now took only five minutes. The result? A faster, more agile organization that could meet business needs in real time.

Challenge

Flex’s GPSC Legal team faced a familiar but complex challenge: an overwhelming volume of supplier contracts paired with high internal expectations for turnaround speed. The manual contract review process—fueled by back-and-forth email chains, redlines in Word docs, and disjointed collaboration—meant that even routine agreements took days to finalize. With an average of eight days spent reviewing each contract, Flex risked delays across the procurement lifecycle.

These delays carried real business consequences. Late approvals could cascade into supply chain misalignment, slowed production, and ultimately, missed revenue targets. Worse, the legal team was burdened with repetitive, low-value work that sapped time from more strategic initiatives.

Internal analysis aligned with industry-wide findings:

  • 68% of teams still manage contracts via version-heavy email threads.
  • 61% don’t track contract-specific effort, making it difficult to identify and fix delays.
  • 58% jump into redlining without upfront risk assessment.


Flex knew it needed to evolve—and fast.

Solution

Flex’s transformation began with a simple idea: what if legal could screen contracts in minutes, not days? With DocJuris, that vision became a reality. The company implemented DocJuris’s AI-powered screening solution to streamline review, reduce legal friction, and keep procurement running smoothly at scale.

By embedding screening reports and playbook-aligned reviews directly into its workflow, Flex enabled its GPSC Legal team to cut review time from eight days to five minutes. AI analyzed contracts instantly, flagging only the issues that required attention. Routine edits were handled through one-click markups, while real-time collaboration features helped legal and procurement stay aligned—without the ping-pong of traditional document reviews.

This speed didn’t come at the expense of quality. DocJuris enabled Flex to maintain rigorous risk standards while dramatically increasing throughput. Business teams gained the confidence to begin negotiations sooner, and legal was able to focus on higher-value work.

The result was more than a technical upgrade—it was a cultural shift. GPSC Legal became a driver of agility across the organization, empowering Flex to keep global operations moving without delay.

KEY RESULTS
99%
Reduction in contract review time: from 8 days to 5 minutes
>> Increased operational agility across a complex global supply chain
>> Enhanced collaboration between legal and procurement through shared insights and tools

The AI-driven contract review tool developed by our legal team and DocJuris has not only streamlined our contract review and negotiation process, but it has also improved facilitating knowledge sharing and enhanced collaboration among team members.

Iringo Csifo-Nagy
Iringo Csifo-Nagy
Lead Attorney

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