The Canadian leader in last-mile logistics, Purolator plays a critical role in keeping commerce moving across North America. With a focus on speed, reliability, and customer satisfaction, the company operates a vast delivery network that demands precision not just in operations—but also in how contracts are handled behind the scenes.
In the midst of a major ERP transformation, Purolator’s legal department was under pressure to keep contracts flowing—without ballooning tech costs or adding headcount. Previous attempts to implement full-scale Contract Lifecycle Management (CLM) systems had fallen short. Too complex, too slow, too disconnected from the rest of the business.
What Purolator needed wasn’t another over-engineered platform. It needed a partner who could help them build something simple, functional, and fast—something that worked with their existing tools, not against them. Enter DocJuris.Together, Purolator and DocJuris built a nimble contract generation solution that integrated seamlessly into the company’s existing infrastructure. Within weeks, the team launched a user-friendly intake tool that standardized contracts, improved budget predictability, and eliminated the need for expensive new CLM software. The result? Over $300,000 saved, a 50% reduction in legal tech spending, and zero increase in headcount—all during a critical enterprise-wide technology upgrade.
Purolator’s legal operations team was no stranger to innovation. They had long embraced legal tech to improve efficiency and reduce risk. But when it came to CLM, success had been elusive. Previous tools were too rigid or required overhauling processes the company simply couldn’t afford to pause. At the same time, Purolator was preparing to launch a new ERP system—a massive undertaking that exposed weaknesses in their contract generation process and raised the stakes for getting things right.
Legal needed a solution that was powerful enough to standardize contracts at scale, yet simple enough to deploy without disrupting operations or delaying ERP implementation. And they needed it fast.
“We knew we needed a solution that was both nimble and powerful—something that could complement our existing systems, not complicate them,” said Bassan. “We were racing the clock to get it live before a critical launch.”
Traditional CLMs promised everything—but delivered complexity. What Purolator needed was speed, clarity, and alignment.
Rather than layering on yet another platform, Purolator chose a smarter path forward—one rooted in simplicity, speed, and strategic integration. By partnering with DocJuris, they reimagined what contract generation could look like inside their existing tech stack.
DocJuris designed a streamlined tool that lived within Purolator’s current environment. It allowed business users to generate standardized contracts quickly, without waiting on legal or undergoing extensive training. Legal maintained oversight. Operations continued uninterrupted. And best of all, no new headcount or expensive licensing was required.
This approach enabled Purolator to avoid the cost and complexity of a traditional CLM. The results were immediate:
Beyond the numbers, the project earned Purolator and DocJuris the prestigious ACC Value Champion Award, underscoring the power of simplicity, collaboration, and focused innovation.
“We weren’t looking for bells and whistles — we needed something that worked, fast,” Bassan said. “Simplicity and essential functionality were non-negotiables, and DocJuris delivered exactly that.”
The numbers speak for themselves—we saved over $300,000, slashed legal tech spending, and improved budget predictability in a way we didn’t think was possible without a full CLM.
