PLAYBOOK TEMPLATES

Software Development Agreement

A Software Development Agreement governs custom software creation, specifying scope, milestones, and IP ownership. This playbook highlights negotiation on deliverables, acceptance testing, and post-delivery warranties.
Technology Transactions
Issue & Concept List
Data Protection & Privacy
Intellectual Property Rights
Liability & Indemnification
Service Levels & Performance
Confidentiality & NDAs
Termination & Exit Management
Compliance & Regulatory Obligations
Audit & Reporting Rights
Change Management & Scope
Dispute Resolution & Governing Law
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What you get in this playbook

1

Data Protection & Privacy

Covers requirements for collecting, storing, processing, and sharing personal and sensitive data under applicable privacy laws.
2

Intellectual Property Rights

Defines ownership, licensing, and usage rights for pre-existing IP, newly created materials, and third-party components.
3

Liability & Indemnification

Addresses limits on financial exposure and the scope of indemnification obligations for breaches, IP infringement, and third-party claims.
4

Service Levels & Performance

Specifies performance metrics, uptime commitments, support response times, and remedies for service failures.
5

Confidentiality & NDAs

Imposes obligations to protect proprietary and sensitive information exchanged during and after the contract term.
6

Termination & Exit Management

Outlines rights and processes for contract termination, data return, transition assistance, and wind-down activities.
7

Compliance & Regulatory Obligations

Addresses adherence to industry-specific regulations, export controls, anti-corruption laws, and cybersecurity standards.
8

Audit & Reporting Rights

Grants rights to inspect, audit, and receive periodic reports on security controls, performance, and compliance metrics.
9

Change Management & Scope

Defines procedures for requesting, approving, and implementing changes to deliverables, scope, or pricing.
10

Dispute Resolution & Governing Law

Specifies the legal framework, jurisdiction, and mechanisms (mediation, arbitration, courts) for resolving disputes.
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