PLAYBOOK TEMPLATES

Warranty Service Agreement

A Warranty Service Agreement details how defects, repairs, and replacements are handled during a product’s warranty period. This playbook emphasizes negotiating fair remedies, service levels, and liability limitations that align with operational realities.
General Commercial Contracts
Issue & Concept List
Scope & Deliverables
Pricing & Payment Terms
Indemnification & Liability
Termination & Exit Provisions
Warranties & Representations
Intellectual Property Rights
Confidentiality & Data Protection
Compliance & Regulatory Obligations
Dispute Resolution & Governing Law
Insurance & Risk Mitigation
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What you get in this playbook

1

Scope & Deliverables

Defines the precise obligations, services, or products each party must deliver under the contract.
2

Pricing & Payment Terms

Specifies the price, payment schedule, invoicing procedures, and conditions for adjustments or interest on late payments.
3

Indemnification & Liability

Allocates responsibility for losses, damages, and third-party claims between the contracting parties.
4

Termination & Exit Provisions

Establishes the circumstances, notice requirements, and procedures for ending the contract early or at term expiration.
5

Warranties & Representations

Details the assurances each party makes regarding performance, quality, and legal compliance.
6

Intellectual Property Rights

Defines ownership, licensing, and permitted use of existing and newly developed intellectual property.
7

Confidentiality & Data Protection

Protects sensitive information and sets standards for data handling, security, and breach notification.
8

Compliance & Regulatory Obligations

Addresses adherence to applicable laws, industry regulations, and internal compliance policies.
9

Dispute Resolution & Governing Law

Specifies the applicable legal framework, jurisdiction, and process for resolving disagreements.
10

Insurance & Risk Mitigation

Sets required insurance coverages, minimum limits, and proof of policies to manage potential liabilities.
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