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PLAYBOOK TEMPLATES

Data Processing Agreement (DPA)

A DPA outlines obligations between data controllers and processors regarding the handling of personal data under privacy laws. This playbook discusses key terms including processing scope, security measures, and cross-border transfers.

Dispute Resolution Mechanisms

Why This Matters: Effective dispute resolution clauses minimize litigation costs, preserve business relationships, and provide clear paths to resolve disagreements.

Negotiation strategy

If you're the Data Controller:

Ensure the dispute resolution process aligns with the company's strategic interests. Consider including tiered escalation and arbitration to avoid lengthy litigation.

If you're the Data Processor:

Negotiate for a balanced approach that includes mediation before arbitration. Ensure the jurisdiction is favorable to the contractor's operations.

Essential elements

1

Tiered Escalation Process

Step-by-step conflict resolution.
2

Mediation Requirement

Mandatory mediation before arbitration.
3

Arbitration Clause

Binding arbitration for unresolved disputes.

Action framework

ACCEPT

Propose edits if the jurisdiction is unfavorable or if the process lacks clarity.

EDIT

Reject if the clause imposes excessive costs or delays.

ADD

Add if no dispute resolution mechanism is present.

PRO TIP

Always specify a neutral jurisdiction to avoid bias in dispute resolution.

Real-world examples

FAVORABLE

Balanced Dispute Resolution Clause

"The parties agree to resolve disputes through mediation, followed by binding arbitration under ICC rules."
NEUTRAL

Standard Dispute Resolution Clause

"Disputes shall be resolved by arbitration in accordance with AAA rules."
UNFAVORABLE

One-Sided Dispute Resolution Clause

"All disputes shall be resolved exclusively in the courts of the contractor's home state."

Alternative scenarios & positions

For international contracts, consider using UNCITRAL rules to ensure neutrality and enforceability across borders.

High-Value Transactions

In high-value transactions, include detailed arbitration procedures to protect significant investments.

Long-Term Partnerships

For long-term partnerships, prioritize mediation to maintain business relationships and avoid adversarial proceedings.

Technology & DataPlaybook Template (Pro both parties )

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WEEK 2
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WEEK 3
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WEEK 4
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