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PLAYBOOK TEMPLATES
Cloud Services Agreement
A Cloud Services Agreement defines the legal and operational framework for cloud infrastructure or platform usage. This playbook outlines negotiation of service levels, data handling, and termination assistance provisions.
Change Control Process
Negotiation strategy
Ensure that all change requests are documented and include detailed justifications. Prioritize changes that align with strategic goals and budget constraints.
Review change requests promptly and assess their impact on resources and timelines. Negotiate terms that ensure fair compensation for additional work.
Essential elements
1
Change Request Procedure
Formal process for change requests.
2
Change Approval Process
Steps for approving changes.
3
Pricing of Changes
Cost implications of changes.
Action framework
ACCEPT
Propose edits if timelines for responses are too short or unclear.
EDIT
Reject if the clause lacks a structured approval process.
ADD
Add language for cost control measures if absent.
PRO TIP
Always document change requests and approvals to prevent disputes.
Real-world examples
FAVORABLE
Preferred Change Request Procedure
"Any party may request a change to the scope, deliverables, or timelines of the project by submitting a written Change Request to the other party. The Change Request must include a detailed description of the proposed change, the rationale for the change, and any anticipated impact on the project, including cost and schedule implications."
NEUTRAL
Fallback Change Approval Process
"Upon receipt of a Change Request, the receiving party shall review the request and provide a written response within ten (10) business days. The response shall indicate whether the receiving party accepts, rejects, or proposes modifications to the Change Request. If modifications are proposed, the parties shall negotiate in good faith to reach a mutually acceptable agreement."
UNFAVORABLE
Lack of Cost Control Measures
"Changes may be made at any time without prior approval or cost assessment."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure that change requests undergo rigorous impact analysis to prevent significant disruptions.
Fixed-Budget Contracts
For fixed-budget contracts, prioritize changes that do not affect the overall budget or require reallocation of resources.
Agile Development Environments
In agile environments, incorporate flexible change control processes that allow for iterative adjustments without formal change orders.
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Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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COMPANY
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