A Cloud Services Agreement defines the legal and operational framework for cloud infrastructure or platform usage. This playbook outlines negotiation of service levels, data handling, and termination assistance provisions.
Why This Matters: Unauthorized disclosure can erode competitive advantage and create legal liabilities, making strong confidentiality terms vital.
Negotiation strategy
If you're the Customer:
Ensure the confidentiality clause is comprehensive, covering all proprietary information. Negotiate for a longer duration of confidentiality obligations post-termination.
If you're the Service Provider:
Seek clarity on what constitutes Confidential Information to avoid overly broad obligations. Propose reasonable exclusions to protect your interests.
Essential elements
1
Definition of Confidential Information
Defines what is considered confidential.
2
Obligations of Confidentiality
Outlines parties' confidentiality duties.
3
Permitted Disclosures
Specifies allowed information sharing.
Action framework
ACCEPT
Propose edits if the definition of Confidential Information is too broad or vague.
EDIT
Reject if the clause imposes unreasonable obligations or lacks necessary exclusions.
ADD
Add language to clarify permitted disclosures and ensure compliance with industry standards.
PRO TIP
Always ensure that confidentiality obligations are clearly defined and enforceable to protect sensitive information effectively.
Example clauses
FAVORABLE
Comprehensive Confidentiality Clause
"Confidential Information" means any information disclosed by one party to the other party, either directly or indirectly, in writing, orally, or by inspection of tangible objects, that is designated as "Confidential," "Proprietary," or some similar designation.
NEUTRAL
Standard Confidentiality Obligations
"Each party agrees to protect the confidentiality of the other party's Confidential Information with reasonable care."
UNFAVORABLE
Overly Broad Confidentiality
"All information exchanged between the parties is considered confidential, without exception."
Fallbacks
High-Risk Projects
In high-risk projects, confidentiality terms should be more stringent, with enhanced monitoring and reporting requirements.
Cross-Border Transactions
Consider international data protection laws and ensure compliance with cross-border data transfer regulations.
Mergers and Acquisitions
Confidentiality is crucial during M&A to protect sensitive business information and prevent leaks.
FEATURED SOLUTIONS
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WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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DocJuris is not a law firm or a substitute for an attorney or law firm. We cannot provide any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options,selection of forms or strategies.