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PLAYBOOK TEMPLATES
Statement of Work (SOW)
A Statement of Work defines the specific deliverables, timelines, and responsibilities under a broader master agreement. This playbook offers frameworks for drafting precise scopes, managing milestones, and mitigating disputes over performance.
Change Control Process
Negotiation strategy
Ensure that all change requests are documented and submitted in writing to maintain a clear record. Advocate for a thorough impact assessment to understand potential risks and costs.
Negotiate for flexibility in the change approval process to accommodate unforeseen project needs. Ensure that the Change Control Board includes representatives who understand the project's technical aspects.
Essential elements
1
Change Request Submission
Submit changes in writing.
2
Change Review and Impact Assessment
Assess impact on scope, fees, timelines.
3
Change Approval Process
Approval by Change Control Board.
Action framework
ACCEPT
Propose edits when the process lacks clarity or omits key steps.
EDIT
Reject if the clause allows unilateral changes without mutual consent.
ADD
Add when the project scope is complex or high-risk, requiring detailed change management.
PRO TIP
Always document approved changes in a Change Order to avoid future disputes.
Real-world examples
FAVORABLE
Preferred Change Control Process
"All requests for changes to the scope, fees, or timelines (each a 'Change Request') must be submitted in writing to the Project Manager. The Change Request shall include a detailed description of the proposed change, the rationale for the change, and any anticipated impact on the project scope, fees, or timelines."
NEUTRAL
Standard Change Control Clause
"Change requests will be reviewed and approved as per the agreed process."
UNFAVORABLE
Lack of Change Control
"Changes may be made at the discretion of the Project Manager without formal documentation."
Alternative scenarios & positions
High-Risk Projects
For high-risk projects, involve senior management in the Change Control Board and implement stricter documentation requirements to mitigate potential risks.
Budget-Constrained Projects
In budget-constrained projects, ensure that any change requests include a detailed cost analysis to prevent budget overruns.
Fast-Track Projects
For fast-track projects, streamline the change approval process to avoid delays, while maintaining thorough documentation.
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WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
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WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
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