8
PLAYBOOK TEMPLATES

Statement of Work (SOW)

A Statement of Work defines the specific deliverables, timelines, and responsibilities under a broader master agreement. This playbook offers frameworks for drafting precise scopes, managing milestones, and mitigating disputes over performance.

Compliance & Regulatory

Why This Matters: Non-compliance can lead to fines, sanctions, and contract termination, threatening business continuity and reputation. Clear obligations mitigate legal and operational risks.

Negotiation strategy

If you're the Customer:

Ensure that all compliance obligations are clearly outlined and that the Contractor is required to provide regular compliance reports. Negotiate for audit rights to verify adherence to these obligations.

If you're the Contractor:

Seek to limit the scope of compliance obligations to those directly relevant to the services provided. Propose reasonable notice periods for audits and ensure confidentiality of audit findings.

Essential elements

1

Compliance with Laws

Adherence to all applicable laws.
2

Audit Rights

Right to conduct compliance audits.
3

Cooperation Obligations

Mutual assistance in compliance matters.

Action framework

ACCEPT

Propose edits if specific laws or standards are missing or if audit rights are too restrictive.

EDIT

Reject if the clause imposes unreasonable compliance burdens or lacks mutual obligations.

ADD

Add language for specific industry standards or additional audit rights if not included.

PRO TIP

Regularly review and update compliance clauses to reflect changes in laws and industry standards.

Example clauses

FAVORABLE

Comprehensive Compliance Clause

"Each party shall comply with all applicable laws, regulations, and industry standards relevant to the performance of its obligations under this Agreement."
NEUTRAL

Basic Compliance Statement

"The parties agree to comply with applicable laws."
UNFAVORABLE

Vague Compliance Obligations

"Parties should try to comply with relevant laws."

Fallbacks

High-Risk Projects

In high-risk projects, ensure that compliance clauses are more stringent and include specific risk mitigation measures.

International Transactions

For international transactions, include clauses addressing cross-border compliance and export controls.

Technology Agreements

In technology agreements, emphasize compliance with data protection and cybersecurity regulations.
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