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PLAYBOOK TEMPLATES

Statement of Work (SOW)

A Statement of Work defines the specific deliverables, timelines, and responsibilities under a broader master agreement. This playbook offers frameworks for drafting precise scopes, managing milestones, and mitigating disputes over performance.

Warranties & Representations

Why This Matters: Overly broad warranties increase exposure to claims while inadequate warranties leave parties without recourse. Well-defined warranties align expectations and provide clear paths for remediation.

Negotiation strategy

If you're the Customer:

Negotiate for specific and measurable warranties that align with industry standards. Ensure that remedies for breaches are clearly defined and enforceable.

If you're the Contractor:

Limit the scope of warranties to what is realistically achievable. Include limitations on liability and ensure that any remedies are reasonable and not overly burdensome.

Essential elements

1

Performance Warranty

Obligations performed professionally.
2

Compliance with Laws

Adherence to applicable laws.
3

Product Quality Warranty

Products free from defects.

Action framework

ACCEPT

Propose edits when warranties are too broad or vague.

EDIT

Reject clauses that impose unrealistic obligations.

ADD

Add clauses for specific industry standards.

PRO TIP

Ensure warranties are specific and measurable to avoid disputes.

Real-world examples

FAVORABLE

Performance Warranty

"Each party warrants that it will perform its obligations under this Agreement in a professional and workmanlike manner consistent with industry standards."
NEUTRAL

Limitation of Warranties

"Except as expressly set forth in this Agreement, neither party makes any other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose."
UNFAVORABLE

Overly Broad Warranty

"The Supplier warrants that all products will meet all customer expectations without exception."

Alternative scenarios & positions

High-Risk Projects

In high-risk projects, warranties should be more stringent, with clear remedies for breaches to mitigate potential losses.

Technology Agreements

For technology agreements, include specific performance metrics and compliance with data protection laws.

Healthcare Contracts

Healthcare contracts require warranties that ensure compliance with health regulations and standards.

Access all other DocJuris Playbooks

Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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