10
PLAYBOOK TEMPLATES
Cloud Services Agreement
A Cloud Services Agreement defines the legal and operational framework for cloud infrastructure or platform usage. This playbook outlines negotiation of service levels, data handling, and termination assistance provisions.
Dispute Resolution
Negotiation strategy
Ensure the governing law and venue are favorable to your business operations. Prioritize mediation and arbitration to minimize litigation costs.
Negotiate for a neutral venue and governing law. Advocate for cost-sharing mechanisms in dispute resolution processes.
Essential elements
1
Governing Law
Determines applicable legal framework.
2
Venue
Specifies location for dispute resolution.
3
Mediation and Arbitration
Outlines alternative dispute resolution methods.
Action framework
ACCEPT
Propose edits if the governing law or venue is unfavorable.
EDIT
Reject clauses that impose excessive costs or delays.
ADD
Add clauses for cost-sharing and efficiency measures.
PRO TIP
Always specify reputable mediation and arbitration institutions to ensure fair proceedings.
Real-world examples
FAVORABLE
Preferred Governing Law Clause
"The Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles."
NEUTRAL
Standard Venue Clause
"Each party irrevocably agrees that the courts of [City/State/Country] shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation."
UNFAVORABLE
Unclear Dispute Resolution Process
"Disputes shall be resolved in a manner agreed upon by the parties at the time of the dispute."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure dispute resolution clauses are robust to handle potential complexities and liabilities.
Cross-Border Transactions
For international deals, include clauses that address jurisdictional challenges and enforceability across borders.
Long-Term Contracts
In long-term agreements, incorporate periodic reviews of dispute resolution mechanisms to adapt to changing circumstances.
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Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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