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PLAYBOOK TEMPLATES

Security Addendum SOC 2 Compliance

A Security Addendum & SOC 2 Compliance Agreement supplements core contracts with detailed cybersecurity, audit, and compliance obligations. This playbook provides strategies for negotiating risk allocation, incident response, and certification evidence.

Data Breach Notification

Why This Matters: Timely breach response mitigates legal and reputational damage and ensures compliance with data protection laws.

Negotiation strategy

If you're the Client:

Ensure the notification timeframe is specified as 'without undue delay and, where feasible, not later than 72 hours.' Include details on the nature of the breach, affected data subjects, and mitigation measures.

If you're the Vendor:

Define roles for investigation and remediation support, ensuring both parties' responsibilities are clear. Establish communication protocols with designated points of contact and procedures for stakeholder communication.

Essential elements

1

Notification Timeframe

Specify breach notification deadline.
2

Investigation Support

Outline roles in breach investigation.
3

Communication Protocols

Define stakeholder communication procedures.

Action framework

ACCEPT

Propose edits to align with jurisdiction-specific requirements or organizational policies.

EDIT

Reject if the clause lacks clear notification timelines or roles.

ADD

Add if missing to ensure compliance and risk mitigation.

PRO TIP

Verify compliance with applicable data protection laws and industry standards.

Example clauses

FAVORABLE

Preferred Notification Clause

"In the event of a data breach, the party experiencing the breach shall notify the other party without undue delay and, where feasible, not later than 72 hours after having become aware of it."
NEUTRAL

Standard Notification Clause

"In the event of a data breach, the affected party shall notify the other party as soon as practicable."
UNFAVORABLE

Vague Notification Clause

"The party shall notify the other party of a breach in a timely manner."

Fallbacks

High-Risk Data Projects

For projects involving sensitive data, ensure stricter notification and remediation timelines to minimize potential harm.

Cross-Border Data Transfers

Consider additional notification requirements for breaches involving international data transfers to comply with global regulations.

Small Business Contracts

Simplify notification and support obligations to reflect the scale and resources of smaller entities.
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