10
PLAYBOOK TEMPLATES
Software Development Agreement
A Software Development Agreement governs custom software creation, specifying scope, milestones, and IP ownership. This playbook highlights negotiation on deliverables, acceptance testing, and post-delivery warranties.
Dispute Resolution & Governing Law
Negotiation strategy
Ensure the dispute resolution process is efficient and cost-effective. Prioritize mediation to maintain business relationships and consider arbitration as a secondary option.
Negotiate for a jurisdiction that aligns with your operational base. Advocate for clear timelines in the escalation process to avoid prolonged disputes.
Essential elements
1
Mediation Clause
Initial step for dispute resolution.
2
Arbitration Clause
Secondary resolution mechanism.
3
Governing Law Clause
Specifies applicable jurisdiction.
Action framework
ACCEPT
Propose edits if the mediation institution or location is not specified or if timelines are unclear.
EDIT
Reject if the clause mandates a jurisdiction with unfavorable laws or lacks enforceability.
ADD
Add if the contract lacks a clear dispute resolution pathway or governing law specification.
PRO TIP
Always ensure the governing law aligns with your strategic business locations to avoid unexpected legal challenges.
Real-world examples
FAVORABLE
Preferred Dispute Resolution Clause
"Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or invalidity thereof, shall first be referred to mediation under the rules of the [specified mediation institution]. The mediation shall be conducted in [specified location] and in [specified language]. The parties agree to participate in the mediation in good faith and undertake to abide by the terms of any settlement reached."
NEUTRAL
Standard Arbitration Clause
"If the dispute has not been resolved pursuant to the mediation clause within [specified number of days] from the initiation of mediation, such dispute shall be finally resolved by arbitration under the rules of the [specified arbitration institution]."
UNFAVORABLE
Unclear Governing Law Clause
"This Agreement shall be governed by laws that are not specified, leading to potential jurisdictional conflicts."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure the dispute resolution process includes expedited arbitration to quickly address critical issues.
International Contracts
For international contracts, specify a neutral jurisdiction for governing law to avoid bias and ensure fairness.
Long-Term Partnerships
In long-term partnerships, prioritize mediation and escalation to senior management to preserve relationships.
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WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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