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PLAYBOOK TEMPLATES

Software Development Agreement

A Software Development Agreement governs custom software creation, specifying scope, milestones, and IP ownership. This playbook highlights negotiation on deliverables, acceptance testing, and post-delivery warranties.

Liability & Indemnification

Why This Matters: Uncapped or poorly defined liability can expose the organization to devastating financial losses, while clear limits and procedures protect against unpredictable damages.

Negotiation strategy

If you're the Company:

Negotiate for clear liability caps and ensure indemnification obligations are reciprocal. Include carve-outs for willful misconduct to protect against excessive risk.

If you're the Developer:

Aim to limit liability exposure by negotiating reasonable caps. Ensure indemnification is balanced and includes necessary carve-outs for specific risks.

Essential elements

1

Limitation of Liability

Caps on financial exposure.
2

Indemnification Scope

Coverage for breaches and claims.
3

Claim Notification

Procedure for notifying claims.

Action framework

ACCEPT

Propose edits when liability caps are too high or indemnification is not reciprocal.

EDIT

Reject clauses that expose to unlimited liability or lack necessary carve-outs.

ADD

Add clauses for reciprocal indemnities and clear claim procedures.

PRO TIP

Always ensure liability caps are aligned with your organization's risk tolerance and industry standards.

Real-world examples

FAVORABLE

Balanced Liability Clause

"Except as otherwise provided herein, in no event shall either party be liable to the other for any indirect, incidental, consequential, special, or punitive damages..."
NEUTRAL

Standard Indemnity Clause

"Each party agrees to indemnify the other party against any claims arising from the indemnifying party's breach of representations and warranties..."
UNFAVORABLE

Unlimited Liability Exposure

"The Contractor shall be liable for all damages, without limitation, arising from any breach of this Agreement..."

Alternative scenarios & positions

High-Risk Jurisdictions

In jurisdictions with high litigation risk, additional legal review is needed to ensure compliance and mitigate potential liabilities.

Technology Contracts

For tech contracts, ensure IP infringement is specifically covered under indemnification to protect proprietary assets.

Cross-Border Agreements

Cross-border agreements may require tailored indemnity clauses to address varying legal standards and enforcement challenges.

Access all other DocJuris Playbooks

Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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