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PLAYBOOK TEMPLATES
Software as a Service (SaaS) Agreement
A SaaS Agreement governs access to cloud-hosted software services, typically under a subscription model. This playbook covers service uptime, data ownership, termination, and liability limitations for cloud-based offerings.
Warranties & Representations
Negotiation strategy
Ensure warranties are specific to the services provided and include necessary carve-outs for force majeure. Limit liability to reflect actual risk exposure.
Negotiate warranties that are realistic and achievable, avoiding overly broad commitments. Include specific exclusions where necessary.
Essential elements
1
Performance Standards
Defines service quality expectations.
2
Compliance Obligations
Ensures adherence to applicable laws.
3
Product Quality
Specifies deliverable standards.
Action framework
ACCEPT
Propose edits when warranties are too broad or lack necessary carve-outs.
EDIT
Reject clauses that impose unrealistic or unachievable warranties.
ADD
Add language to clarify scope and include industry-specific requirements.
PRO TIP
Always align warranties with actual capabilities and risk management policies.
Real-world examples
FAVORABLE
Clear Performance Warranty
"The party warrants that the services will be performed in a professional manner and in compliance with applicable laws."
NEUTRAL
Basic Compliance Warranty
"The party warrants that the services will substantially conform to the specifications set forth in the agreement."
UNFAVORABLE
Overly Broad Warranty
"The party warrants that all services will be flawless and meet all conceivable standards."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, warranties should be more stringent, with clear performance metrics and compliance checks.
Industry-Specific Contracts
Contracts in regulated industries like healthcare require additional warranties for compliance with specific laws such as HIPAA.
International Agreements
For international agreements, ensure warranties account for compliance with laws in all relevant jurisdictions.
Access all other DocJuris Playbooks
Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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