9
PLAYBOOK TEMPLATES
Warranty Service Agreement
A Warranty Service Agreement details how defects, repairs, and replacements are handled during a product’s warranty period. This playbook emphasizes negotiating fair remedies, service levels, and liability limitations that align with operational realities.
Table of Contents
Dispute Resolution & Governing Law
Negotiation strategy
Ensure the governing law is favorable to your operations and that the dispute resolution process is efficient. Propose arbitration in a neutral location if the jurisdiction is not preferred.
Negotiate for a governing law that is familiar and convenient. Consider the benefits of arbitration to avoid lengthy court proceedings.
Essential elements
1
Governing Law
Applicable legal framework.
2
Dispute Resolution
Process for resolving disagreements.
3
Jurisdiction
Location for legal proceedings.
Action framework
ACCEPT
Propose edits if the jurisdiction is not preferred or if arbitration is not included.
EDIT
Reject clauses that impose unfavorable jurisdictions or lack clear resolution processes.
ADD
Add clauses specifying preferred governing law and arbitration location.
PRO TIP
Always verify the enforceability of the chosen jurisdiction and dispute resolution mechanism.
Example clauses
FAVORABLE
Preferred Clause
"This Agreement shall be governed by and construed in accordance with the laws of the State of New York. Any disputes arising under this Agreement shall be resolved through arbitration in New York City, New York."
NEUTRAL
Fallback Clause
"This Agreement shall be governed by the laws of the State of Texas. Disputes shall be resolved through arbitration in a mutually agreed neutral location."
UNFAVORABLE
Unclear Jurisdiction
"The governing law and dispute resolution process shall be determined at a later date."
Fallbacks
Texas Law
Address scenarios where the governing law clause mentions Texas. Include provisions for arbitration in a neutral location to mitigate potential biases and ensure enforceability.
International Contracts
Evaluate contracts involving parties from different countries. Consider international arbitration rules and ensure the governing law is recognized internationally.
High-Risk Projects
For high-risk projects, ensure the dispute resolution process is robust and the governing law is favorable to mitigate potential legal challenges.
Book a Contract AI Demo
See how DocJuris can automate your legal, procurement, and sales operations.
Contract review from 8 weeks to 5 minutes
Mitigate risk faster with dynamic playbooks
Become a valued partner
Thank you! Someone on our team will reach out.
Oops! Something went wrong while submitting the form.
Contract Playbook Templates
Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
Not another CLM
Tackle everything your team needs using existing IT without expensive consultants, outrageous user licensing fees, or complex coding. DocJuris takes on the heavy lift and delivers your requirements with its people, process, and technology.
See how DocJuris can automate your legal, procurement, and sales operations.
Request demo
COMPANY
© 2025 DocJuris, Inc. All rights reserved. Patent Pending.
DocJuris is not a law firm or a substitute for an attorney or law firm. We cannot provide any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options,selection of forms or strategies.