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PLAYBOOK TEMPLATES
Warranty Service Agreement
A Warranty Service Agreement details how defects, repairs, and replacements are handled during a product’s warranty period. This playbook emphasizes negotiating fair remedies, service levels, and liability limitations that align with operational realities.
Table of Contents
Termination & Exit Provisions
Negotiation strategy
Negotiate for flexible termination rights, including termination for convenience with reasonable notice periods. Ensure transition obligations are clearly defined to minimize disruption.
Aim to secure longer notice periods and potential termination fees to mitigate sudden contract terminations. Ensure compliance with jurisdiction-specific requirements.
Essential elements
1
Notice Period
Timeframe for termination notice.
2
Termination for Convenience
Allows ending contract without cause.
3
Transition Obligations
Duties post-termination.
Action framework
ACCEPT
Propose edits when notice periods are too short or transition obligations are unclear.
EDIT
Reject clauses that impose excessive penalties or lack flexibility.
ADD
Add language for jurisdiction-specific compliance and clear exit strategies.
PRO TIP
Always ensure termination clauses align with strategic objectives and provide operational flexibility.
Real-world examples
FAVORABLE
Preferred Termination for Convenience
"Either party may terminate this Agreement for convenience upon thirty (30) days written notice."
NEUTRAL
Standard Termination Clause
"Termination requires mutual agreement and a sixty (60) days notice period."
UNFAVORABLE
Restrictive Termination Terms
"Termination for convenience requires ninety (90) days notice and a substantial termination fee."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure termination clauses allow for immediate exit in case of significant underperformance or breach.
Long-Term Contracts
For long-term contracts, negotiate periodic review clauses to reassess termination terms and ensure they remain aligned with business needs.
Jurisdiction-Specific Compliance
Adapt termination clauses to comply with local laws, which may impose specific notice requirements or restrictions.
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WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
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