3
PLAYBOOK TEMPLATES

Letter of Intent (LOI)

A Letter of Intent expresses preliminary terms for a potential transaction, outlining intent before formal contracts. This playbook clarifies binding vs. non-binding provisions and confidentiality obligations.

Indemnification

Why This Matters: Uncapped or unclear indemnities can lead to unlimited exposure and protracted disputes.

Negotiation strategy

If you're the Buyer:

Negotiate clear caps and thresholds to limit exposure. Ensure survival terms are aligned with the transaction's duration.

If you're the Seller:

Advocate for reasonable exclusions and ensure indemnification obligations are not overly burdensome.

Essential elements

1

Indemnification Triggers

Conditions activating indemnity obligations.
2

Caps and Thresholds

Limits on indemnity amounts and claims.
3

Survival Terms

Duration of indemnity obligations post-termination.

Action framework

ACCEPT

Propose edits when caps or survival terms are unclear.

EDIT

Reject if indemnification is unlimited or lacks exclusions.

ADD

Add language for jurisdiction-specific enforceability.

PRO TIP

Always align indemnification terms with the business's risk tolerance.

Example clauses

FAVORABLE

Balanced Indemnification Clause

"The indemnification obligations shall be subject to a cap of [insert cap amount] and shall only apply to claims exceeding a threshold of [insert threshold amount]."
NEUTRAL

Standard Indemnification Clause

"Each party agrees to indemnify, defend, and hold harmless the other party from and against any and all losses, liabilities, damages, and expenses arising out of or resulting from breaches or third-party claims."
UNFAVORABLE

Unlimited Indemnification

"Indemnification obligations shall apply to all claims without any cap or threshold."

Fallbacks

High-Risk Projects

In high-risk projects, ensure indemnification covers specific risks and includes higher caps.

Cross-Border Transactions

Consider jurisdictional differences in indemnification enforceability and consult local experts.

Long-Term Contracts

For long-term contracts, ensure survival terms are sufficient to cover potential future claims.
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