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PLAYBOOK TEMPLATES
Master Services Agreement (MSA)
An MSA sets the overarching terms governing ongoing services between parties, providing a foundation for future statements of work or projects. This playbook breaks down best practices for managing risk, defining scope, and balancing flexibility with legal protection.
Dispute Resolution and Governing Law
Negotiation strategy
The Company should aim to include arbitration in a neutral jurisdiction to minimize litigation costs and ensure a fair process. It is also advisable to specify a governing law that aligns with the Company's strategic interests.
The Contractor should negotiate for a jurisdiction that is convenient and familiar to them, and consider proposing mediation as a first step to resolve disputes amicably.
Essential elements
1
Neutral Jurisdiction
Selects a fair location.
2
Governing Law
Specifies applicable legal framework.
3
Dispute Mechanism
Outlines resolution process.
Action framework
ACCEPT
Propose edits if the clause lacks a neutral jurisdiction or omits mediation/arbitration steps.
EDIT
Reject if the clause mandates litigation in an unfavorable jurisdiction without alternatives.
ADD
Add language specifying mediation and arbitration if not present.
PRO TIP
Always ensure the dispute resolution clause aligns with your strategic goals and provides a clear, efficient process.
Example clauses
FAVORABLE
Arbitration in Neutral Jurisdiction
"Disputes shall be resolved through arbitration in [Neutral Jurisdiction], governed by the laws of [Preferred Jurisdiction]."
NEUTRAL
Litigation in Fallback Jurisdiction
"Litigation in [Fallback Jurisdiction] under its laws."
UNFAVORABLE
Unilateral Jurisdiction Clause
"All disputes shall be resolved exclusively in the courts of [Unilateral Jurisdiction]."
Fallbacks
High-Risk Projects
In high-risk projects, ensure the clause includes robust arbitration provisions to manage potential disputes efficiently.
Cross-Border Transactions
For cross-border deals, select a neutral jurisdiction and international arbitration rules to avoid bias.
Long-Term Contracts
In long-term agreements, include periodic review of the dispute resolution clause to adapt to changing circumstances.
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Contract Playbook Templates
Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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