An MSA sets the overarching terms governing ongoing services between parties, providing a foundation for future statements of work or projects. This playbook breaks down best practices for managing risk, defining scope, and balancing flexibility with legal protection.
Why This Matters: Clear warranties protect against performance failures and limit long-term obligations that could lead to costly remedies.
Negotiation strategy
If you're the Company:
Negotiate to limit the scope and duration of warranties to reasonable levels while ensuring sufficient protection against defects and breaches.
If you're the Contractor:
Ensure warranties reflect the actual capabilities and limitations of the goods or services, and include necessary exclusions to mitigate liabilities.
Essential elements
1
Warranty Duration
Period goods are covered.
2
Scope of Warranty
Extent of coverage provided.
3
Exclusions
Limitations on warranty claims.
Action framework
ACCEPT
Propose edits when warranties are overly broad or lack specific, measurable terms.
EDIT
Reject clauses that expose the company to unreasonable risks or liabilities.
ADD
Add language when warranties are absent to ensure protection against defects.
PRO TIP
Align warranty terms with industry norms and product lifecycle expectations.
Example clauses
FAVORABLE
Preferred Warranty Clause
"The Seller warrants that the goods will conform to the specifications agreed upon and will be free from defects for a period of 12 months from the date of delivery."
NEUTRAL
Standard Warranty Clause
"The Seller warrants that the goods will be free from defects in material and workmanship for a period of [insert duration]."
UNFAVORABLE
Overly Broad Warranty Clause
"The Seller warrants all aspects of the goods indefinitely, without exclusions."
Fallbacks
High-Risk Projects
In high-risk projects, warranties may need to be more comprehensive to cover potential failures and liabilities.
Short-Term Contracts
For short-term contracts, warranties should be limited to the duration of the contract to avoid extended obligations.
Custom Products
Custom products may require tailored warranties that address specific design and manufacturing risks.
FEATURED SOLUTIONS
Contract Email Agent
Self-service Al for instant contract review and markups.
Never leave your inbox. Effortless contract markups and summaries—delivered straight to your inbox. No signups, no apps, no plugins, no playbooks, no delays.
Import PDF. Redline on DocJuris. Export to Word. Save a day of work.
Import locked PDFs or Word docs and get work done with our world-class contract editing platform. Track your changes and comments and export seamlessly to MS Word without the headaches of clunky add-ins.
Markup clauses in seconds. See the reasoning, stay in control.
Negotiate with confidence using DocJuris’s AI-powered suggestions. Pick a suggested action to balance or lean specific terms in favor of a party. Or, quickly make a clause mutual or simpler with a single click without the back-and-forth.
Uncover opportunities and risks in your signed contracts.
Turn your contracts into structured insights. With Repository AI, DocJuris analyzes every imported agreement—so you always know what’s expiring, auto-renewing, or exposing risk. Total visibility, zero guesswork.
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
Not another CLM
Tackle everything your team needs using existing IT without expensive consultants, outrageous user licensing fees, or complex coding. DocJuris takes on the heavy lift and delivers your requirements with its people, process, and technology.
See how DocJuris can automate your legal, procurement, and sales operations.
DocJuris is not a law firm or a substitute for an attorney or law firm. We cannot provide any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options,selection of forms or strategies.