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PLAYBOOK TEMPLATES

Franchise Agreement

A Franchise Agreement defines the relationship between a franchisor and franchisee, setting the terms for brand use, operations, and ongoing support. This playbook outlines key negotiation strategies, performance obligations, and critical clauses to protect both parties’ long-term interests.

Dispute Resolution

Why This Matters: A defined dispute resolution mechanism accelerates conflict resolution, reduces litigation costs, and provides certainty on enforceability. It also minimizes operational disruption.

Negotiation strategy

If you're the Franchisor:

Ensure the clause includes a tiered approach starting with negotiation, followed by mediation, and arbitration as a last resort. Specify preferred jurisdiction and governing law to align with company policy.

If you're the Franchisee:

Negotiate for a balanced dispute resolution process that includes mediation before arbitration. Ensure the jurisdiction and governing law are favorable and enforceable.

Essential elements

1

Negotiation Step

Initial attempt to resolve disputes.
2

Mediation Requirement

Mandatory mediation before arbitration.
3

Arbitration Clause

Final binding resolution method.

Action framework

ACCEPT

Propose edits if the clause lacks a tiered approach or specifies an unfavorable jurisdiction.

EDIT

Reject if the clause mandates litigation without alternative dispute resolution steps.

ADD

Add language to include mediation and specify jurisdiction if missing.

PRO TIP

Always ensure the dispute resolution clause aligns with your company's preferred jurisdictions and governing laws.

Real-world examples

FAVORABLE

Preferred Dispute Resolution Clause

"Any dispute arising under this Agreement shall first be subject to negotiation between the parties. If unresolved, the dispute shall proceed to mediation, and if necessary, arbitration in [specified jurisdiction]. The governing law shall be [specified law]."
NEUTRAL

Fallback Dispute Resolution Clause

"Disputes shall be resolved through arbitration in [specified jurisdiction], governed by [specified law]."
UNFAVORABLE

Litigation-Only Clause

"All disputes shall be resolved through litigation in the courts of [specified jurisdiction]."

Alternative scenarios & positions

High-Risk Projects

For high-risk projects, ensure the clause includes expedited arbitration to minimize potential delays and costs.

International Contracts

In international contracts, specify a neutral jurisdiction and consider international arbitration rules to ensure enforceability.

Long-Term Agreements

For long-term agreements, include periodic review of the dispute resolution process to adapt to any changes in law or business environment.

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Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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