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PLAYBOOK TEMPLATES

Franchise Agreement

A Franchise Agreement defines the relationship between a franchisor and franchisee, setting the terms for brand use, operations, and ongoing support. This playbook outlines key negotiation strategies, performance obligations, and critical clauses to protect both parties’ long-term interests.

Warranties & Representations

Why This Matters: Balanced warranties protect against performance failures while capping potential claims. Clear remedies manage expectations and prevent protracted disputes over defect claims.

Negotiation strategy

If you're the Franchisor:

Negotiate for comprehensive warranties that cover product quality and performance. Ensure remedies are clearly defined and include repair or replacement options.

If you're the Franchisee:

Limit warranties to essential assurances only. Propose shorter warranty periods and ensure remedies are at the Seller's discretion.

Essential elements

1

Warranty Period

Duration of warranty coverage.
2

Remedies

Options for breach resolution.
3

Exclusions

Items not covered by warranty.

Action framework

ACCEPT

Propose edits when warranty terms are too broad or lack clear remedies.

EDIT

Reject clauses that impose unlimited liability or lack essential exclusions.

ADD

Add language to include specific remedies and exclude indirect losses.

PRO TIP

Always verify the accuracy of representations to avoid future liability.

Real-world examples

FAVORABLE

Comprehensive Warranty with Clear Remedies

"The Seller warrants that the products will conform to the specifications and be free from defects in material and workmanship for a period of one year from the date of delivery. The sole remedy for breach of this warranty shall be repair or replacement of the defective product."
NEUTRAL

Basic Warranty with Limited Remedies

"The Seller warrants that the products will be free from defects for a period of six months. Remedies are limited to repair or replacement at the Seller's discretion."
UNFAVORABLE

Overly Broad Warranty

"The Seller warrants all aspects of the product indefinitely, covering all potential losses without exclusions."

Alternative scenarios & positions

High-Risk Projects

In high-risk projects, warranties should be more comprehensive, covering additional aspects like performance metrics and extended periods.

Standard Consumer Goods

For standard consumer goods, shorter warranty periods with basic remedies are typically sufficient and align with industry norms.

Custom-Built Products

Custom-built products may require tailored warranties that address specific design and performance criteria unique to the project.

Access all other DocJuris Playbooks

Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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