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PLAYBOOK TEMPLATES

Sales Agreement (Goods Supply Contract)

A Sales Agreement establishes the legal framework for the sale and supply of goods between parties, setting terms for pricing, delivery, and risk transfer. This playbook examines key negotiation points including warranties, payment terms, and remedies for breach.

Liability and Indemnification

Why This Matters: Uncapped liability and broad indemnities can expose the company to unlimited and uncontrollable financial risk.

Negotiation strategy

If you're the Company:

Negotiate a liability cap that aligns with industry standards and limits exposure to a reasonable amount. Ensure indemnification is mutual and excludes gross negligence, willful misconduct, or fraud.

If you're the Sales Agent:

Advocate for a balanced indemnification clause that protects against disproportionate risk. Propose a liability cap that reflects the scope and value of the contract.

Essential elements

1

Limitation of Liability

Caps on financial exposure.
2

Indemnification

Protection against third-party claims.
3

Exclusions from Indemnification

Limits on indemnity obligations.

Action framework

ACCEPT

Propose edits if the liability cap is too high or indemnification is not mutual.

EDIT

Reject clauses with unlimited liability or unilateral indemnification.

ADD

Add clauses if liability and indemnification are not addressed.

PRO TIP

Always ensure liability caps are reasonable and indemnification is mutual to protect both parties.

Real-world examples

FAVORABLE

Preferred Liability and Indemnification Clause

"Except as otherwise provided in this Agreement, neither party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, arising out of or related to this Agreement, whether in contract, tort, or otherwise, even if advised of the possibility of such damages."
NEUTRAL

Fallback Liability Cap

"The total liability of either party for any and all claims arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall not exceed the total amount paid or payable by the Buyer under this Agreement during the twelve (12) months preceding the event giving rise to the claim."
UNFAVORABLE

Unfavorable Unlimited Liability Clause

"Avoid clauses that impose unlimited liability or unilateral indemnification obligations."

Alternative scenarios & positions

High-Risk Projects

In high-risk projects, ensure liability caps are adjusted to reflect the increased potential for claims. Consider additional insurance requirements to mitigate risk.

International Agreements

For international agreements, review jurisdiction-specific indemnification requirements and adjust clauses to ensure compliance with local laws.

Technology Transactions

In technology transactions, focus on limiting liability for data breaches and intellectual property claims. Ensure indemnification covers these specific risks.

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Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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