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PLAYBOOK TEMPLATES
API Terms of Service & Developer Agreement
An API Terms of Service & Developer Agreement governs developer access to an organization‚ APIs, data, and platform. This playbook details provisions around usage rights, rate limits, data handling, and security compliance.
Scope of Services
Negotiation strategy
Ensure the scope is comprehensive and aligns with business objectives. Clearly define deliverables and timelines to avoid scope creep.
Negotiate for flexibility in deliverables and timelines. Ensure responsibilities are clearly defined to manage expectations.
Essential elements
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Services List
Detailed list of services.
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Deliverables
Specific items to be delivered.
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Timelines
Deadlines for deliverables.
Action framework
ACCEPT
Propose edits if services or timelines are unclear.
EDIT
Reject if the scope is too vague or incomplete.
ADD
Add details if the scope is missing key elements.
PRO TIP
Always cross-reference the scope with project objectives to ensure alignment.
Real-world examples
FAVORABLE
Preferred Scope of Services
"The Contractor shall provide the following services: [list services]. Deliverables include [list deliverables] to be completed by [timeline]. Responsibilities are allocated as follows: [list responsibilities]."
NEUTRAL
Fallback Scope of Services
"The Contractor shall provide services as outlined in Exhibit A. Deliverables and timelines are subject to mutual agreement."
UNFAVORABLE
Undefined Scope
"The Contractor will perform services as needed, with deliverables and timelines to be determined."
Alternative scenarios & positions
Complex Projects
Complex projects may require additional sub-analysis to ensure all phases and deliverables are adequately covered.
High-Risk Projects
For high-risk projects, ensure the scope includes risk mitigation strategies and contingency plans.
Long-Term Contracts
In long-term contracts, include provisions for periodic scope reviews and adjustments.
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WEEK 2
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WEEK 3
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WEEK 4
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