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PLAYBOOK TEMPLATES
API Terms of Service & Developer Agreement
An API Terms of Service & Developer Agreement governs developer access to an organization‚ APIs, data, and platform. This playbook details provisions around usage rights, rate limits, data handling, and security compliance.
Warranties and Disclaimers
Negotiation strategy
Ensure that warranty terms are aligned with industry standards and the company's risk management strategy. Focus on limiting liability while maintaining quality assurance.
Negotiate for reasonable warranty terms that do not overly expose the contractor to liability. Ensure that any disclaimers are clear and do not compromise the quality of deliverables.
Essential elements
1
Warranty Duration
Specify length of warranty period.
2
Scope of Warranty
Define what the warranty covers.
3
Liability Disclaimer
Limitations on liability for defects.
Action framework
ACCEPT
Propose edits if warranty terms are misaligned with industry standards or business objectives.
EDIT
Reject clauses that impose excessive liability or lack clear disclaimers.
ADD
Add clauses to introduce necessary warranties and disclaimers.
PRO TIP
Always align warranty terms with industry standards and your company's risk tolerance.
Real-world examples
FAVORABLE
Preferred Limited Warranty
"The service is provided with a limited warranty of 12 months, ensuring compliance with agreed specifications."
NEUTRAL
Fallback As-Is Provision
"The product is provided 'as-is' with no warranties, except as expressly stated herein."
UNFAVORABLE
Excessive Warranty Obligation
"The service includes a lifetime warranty covering all defects, regardless of cause."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure warranties are comprehensive to cover potential defects, but balance this with clear disclaimers to manage liability.
Standard Deliverables
For standard deliverables, align warranty terms with industry norms to avoid unnecessary liability while ensuring quality.
Custom Solutions
Custom solutions may require tailored warranties that address specific client needs and potential risks, with clear disclaimers to limit liability.
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Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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