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PLAYBOOK TEMPLATES

API Terms of Service & Developer Agreement

An API Terms of Service & Developer Agreement governs developer access to an organization‚ APIs, data, and platform. This playbook details provisions around usage rights, rate limits, data handling, and security compliance.

Liability and Indemnification

Why This Matters: Without clear liability caps and indemnities, parties can face unlimited exposure and costly litigation from third-party claims.

Negotiation strategy

If you're the API Provider:

Ensure liability caps are clearly defined and align with the company's risk management policies. Advocate for mutual indemnification to cover third-party claims.

If you're the Developer:

Negotiate for reasonable liability caps that reflect the scope of work. Ensure indemnification obligations are mutual and do not extend beyond third-party claims.

Essential elements

1

Liability Cap

Limits potential damages.
2

Mutual Indemnification

Covers third-party claims.
3

Exclusion of Liability

Defines liability exceptions.

Action framework

ACCEPT

Propose edits when liability caps are unreasonably high or indemnification is not mutual.

EDIT

Reject clauses that impose unlimited liability or one-sided indemnification.

ADD

Add clauses for missing liability caps or mutual indemnification.

PRO TIP

Always align liability caps with your company's risk tolerance and industry standards.

Real-world examples

FAVORABLE

Balanced Indemnification Clause

"Each party shall indemnify the other against third-party claims arising from its own negligence or willful misconduct. Liability is capped at [amount]."
NEUTRAL

Standard Liability Clause

"Indemnification shall be mutual, with liability capped at [amount], except for breaches of confidentiality or data protection obligations."
UNFAVORABLE

One-Sided Indemnification

"The Contractor shall indemnify the Company for all claims, with no cap on liability."

Alternative scenarios & positions

High-Risk Projects

In high-risk projects, consider higher liability caps and more comprehensive indemnification to account for increased potential damages.

International Contracts

For international contracts, ensure clauses comply with jurisdiction-specific liability laws and adjust indemnification accordingly.

Data Protection Agreements

In data protection agreements, include specific indemnities for data breaches and ensure liability caps reflect potential regulatory fines.

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Launch in days, not months

Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.

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