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PLAYBOOK TEMPLATES
Service Level Agreement (SLA)
An SLA establishes measurable service performance standards between provider and customer. This playbook explains methods to draft enforceable metrics, remedies for non-performance, and escalation procedures.
Termination & Exit Strategy
Negotiation strategy
Ensure termination clauses align with business goals, allowing flexibility for convenience and protection against breaches. Negotiate favorable data return or destruction terms.
Secure reasonable notice periods for termination and ensure obligations are clear. Protect proprietary processes during data return or destruction.
Essential elements
1
Termination for Convenience
Allows termination with notice.
2
Termination for Material Breach
Immediate termination for breaches.
3
Data Return or Destruction
Manage data post-termination.
Action framework
ACCEPT
Propose edits to align with internal standards and ensure compliance with business objectives.
EDIT
Reject clauses that do not provide adequate protection or flexibility for termination.
ADD
Add clauses to address missing termination rights or data processes.
PRO TIP
Always ensure termination clauses are clear and provide for a smooth transition to avoid operational disruptions.
Real-world examples
FAVORABLE
Comprehensive Termination Rights
"The Client may terminate this Agreement for convenience by providing the Service Provider with thirty (30) days written notice. Upon termination, the Service Provider shall return or destroy all Client data."
NEUTRAL
Standard Termination Clause
"Either party may terminate this Agreement upon thirty (30) days written notice."
UNFAVORABLE
Limited Termination Options
"Termination is only allowed upon mutual agreement of both parties."
Alternative scenarios & positions
High-Risk Projects
In high-risk projects, ensure termination clauses provide for immediate exit options to mitigate potential losses.
Data-Intensive Contracts
For contracts involving significant data handling, emphasize robust data return or destruction processes to protect sensitive information.
Long-Term Agreements
In long-term agreements, include periodic review clauses to reassess termination terms and ensure they remain aligned with evolving business needs.
Access all other DocJuris Playbooks
Launch in days, not months
Unlike complex CLMs with long implementations and steep learning curves, DocJuris is built for speed and simplicity. We integrate with your workflow—whether connecting to a CLM or uploading agreements manually—so you're up and running in days, not months.
WEEK 1
CLM Readiness and Design
Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
Install Module
We connect DocJuris to your contract repositories, set up admin and user accounts, and ensure your environment is ready for success.
WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
Launch
We support you in rolling out DocJuris to a pilot group or your full organization—with launch materials, training, and hands-on support to drive adoption from day one.
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