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PLAYBOOK TEMPLATES

Public Relations (PR) Agency Agreement

A PR Agency Agreement defines the scope of public relations services, deliverables, and media obligations. This playbook examines confidentiality, approval rights, and crisis response provisions.

Indemnification & Liability

Why This Matters: Balanced indemnification and liability limits control financial exposure without leaving either party open to unlimited or unfair risk.

Negotiation strategy

If you're the Client:

Ensure that indemnification clauses cover all potential third-party claims, including intellectual property and data breaches. Negotiate a liability cap that aligns with industry standards.

If you're the Service Provider:

Focus on limiting indemnification obligations to areas where the contractor has control. Advocate for a reasonable liability cap to avoid excessive financial exposure.

Essential elements

1

Indemnification Scope

Coverage for third-party claims.
2

Liability Cap

Maximum financial exposure limit.
3

Exclusions

Exceptions to liability limits.

Action framework

ACCEPT

Propose edits when indemnification scope is too broad or liability cap is too low.

EDIT

Reject clauses that impose unlimited liability or lack mutual indemnification.

ADD

Add clauses for specific risks like data breaches or regulatory compliance.

PRO TIP

Always ensure indemnification clauses are mutual and liability caps are clearly defined.

Real-world examples

FAVORABLE

Balanced Indemnification Clause

"Each party shall indemnify, defend, and hold harmless the other party from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with any third-party claim alleging that the indemnifying party's intellectual property infringes or misappropriates any third-party intellectual property rights."
NEUTRAL

Standard Liability Cap

"The total aggregate liability of each party under this agreement shall not exceed [insert agreed cap]."
UNFAVORABLE

Unlimited Liability Clause

"Neither party shall limit its liability for any claims, damages, or losses."

Alternative scenarios & positions

High-Risk Projects

In high-risk projects, consider increasing the liability cap and expanding indemnification to cover additional risks such as environmental damage.

Cross-Border Transactions

For cross-border transactions, ensure indemnification clauses comply with international laws and consider currency fluctuations in liability caps.

Technology Agreements

In technology agreements, focus on indemnification for IP infringement and data breaches, and ensure liability caps reflect the value of the technology involved.

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WEEK 1
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Our CX team works with you to understand your contracting challenges, prioritize key workflows, and identify the biggest impact areas. We build a tailored implementation plan that fits your needs.
WEEK 2
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WEEK 3
Deliver & Test
Your team builds initial playbooks, reviews existing clause libraries, and trains the DocJuris agent to align with your internal standards and negotiation positions.
WEEK 4
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