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PLAYBOOK TEMPLATES

Public Relations (PR) Agency Agreement

A PR Agency Agreement defines the scope of public relations services, deliverables, and media obligations. This playbook examines confidentiality, approval rights, and crisis response provisions.

Scope of Services

Why This Matters: A clear scope prevents misunderstandings, controls costs, and avoids disputes over unplanned work or unmet expectations.

Negotiation strategy

If you're the Client:

Ensure the scope of services is detailed and specific to avoid any ambiguity. Clearly define responsibilities and approval processes to maintain control over the project.

If you're the Service Provider:

Negotiate for flexibility in service delivery while ensuring that any additional work is compensated. Clearly outline the boundaries to prevent scope creep.

Essential elements

1

Service Definition

Detailed list of services.
2

Responsibilities

Allocation of duties.
3

Boundaries

Limits of service scope.

Action framework

ACCEPT

Propose edits if the scope lacks clarity or if responsibilities are not well-defined.

EDIT

Reject if the clause allows for undefined services or lacks an approval process.

ADD

Add language to specify timelines and approval processes if missing.

PRO TIP

Always ensure the scope is as detailed as possible to prevent future disputes.

Example clauses

FAVORABLE

Preferred Scope of Services Clause

"The Service Provider shall deliver the following marketing, media, and advertising services: [insert detailed list of services]. These services shall be performed in accordance with the specifications and timelines set forth in this Agreement."
NEUTRAL

Fallback Scope of Services Clause

"The services provided by the Service Provider shall be limited to those expressly stated in the Scope of Services. Any additional services or modifications shall require a written amendment to this Agreement, signed by both parties."
UNFAVORABLE

Unfavorable Scope of Services Clause

"The Service Provider shall perform services as needed without specific limitations."

Fallbacks

High-Risk Projects

In high-risk projects, ensure the scope includes detailed risk management strategies and contingency plans to address potential issues.

Multiple Service Providers

When multiple providers are involved, clearly delineate responsibilities and establish a coordination mechanism to prevent overlaps and gaps.

Long-Term Contracts

For long-term contracts, include periodic reviews of the scope to adapt to changing needs and ensure continued alignment with objectives.
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